Porsche Service and Support

Service & Support

E-Performance

Here you will find further media and service information about E-Performance at Porsche. If you have any more questions, please do not hesitate to contact us.

Contact us

We are more than happy to answer any question regarding E-Performance.

Telephone

You can call us at:
1-800-PORSCHE (767-7243)

When prompted ask for “e-performance”.

Your message

Send us a message at any time using the contact form.

Go to contact form

Video tutorials

Charging facilities

There are many ways to charge your Porsche, whether at home or on the road. Here’s how.

Change the supply cable

Would you like to change your supply cable? Here’s how it works.

Mobile Charger Connect Web Application

You have questions about connecting with the Web Application? We will show you the first steps.

Manuals.

Porsche Mobile Charger (PDF; 11.1 MB)Porsche Mobile Charger Connect - Installation Manual (PDF; 7.5 MB)Porsche Mobile Charger Connect - Operating Manual (PDF; 11.9 MB)

Software assistance.

Porsche Mobile Charger Connect - Customer Service (PDF; 14.5 MB)Porsche Mobile Charger Connect - Home User (PDF; 10.2 MB)

FAQs

Do you have any questions about Porsche E-Performance? The most frequently asked questions and answers are available here, under FAQs.

Software updates

Check for current software updates using the serial number of your charging hardware.

Service campaigns

Discover if there are any current offers for your equipment using the serial number of your charging hardware.

Discover Porsche E-Performance.

Discover more about Porsche E-Performance, electromobility and the sports car of the future.

Charging at home.

Arrive home – and do what’s important to you. While your Porsche recharges its batteries.

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Charging on the road.

Whether it’s a meeting in the city, a trip around town or lunch at your favorite restaurant, you can charge your car at a variety of public charging pedestals.

Discover more

Discover Porsche E-Performance.

Discover more about Porsche E-Performance, electromobility and the sports car of the future.

Discover more

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