To contact Porsche Financial Services use one of the following channels:

  1. Log into your PFS Account via My Porsche and send a message using our secure message portal (Help>Contact>Ask Us).

    Please note that new users to My Porsche can find information on how to register for My Porsche and link their Porsche Financial Services account by clicking here.

  2. Call us at 1-800 PORSCHE

  3. Mail us at
    Attn. Customer Services
    Porsche Financial Services
    One Porsche Drive
    Atlanta, GA 30309

If you have been affected by the outbreak of COVID-19, Porsche Financial Services wants to help. Impacted customers with active Porsche Financial Services accounts may be eligible for assistance. As this situation continues to evolve updates will be made available via the following link: PFS COVID-19 Information.