Porsche whistleblower system: A Porsche Taycan Turbo S driving around a bend toward us.
Whistleblower System for Porsche Financial Services

The Porsche Whistleblower System

Whistleblowing program: A gloved hand placing a Porsche crest into a protected box.

Complying with statutory regulations and internal rules, and the Code of Conduct, has top priority at Porsche Financial Services (PFS). The success of our company is based on Integrity and Compliance. To meet these standards, it is important to learn of potential employee misconduct and to put a stop to it. PFS' Whistleblower System processes incoming tips independently and confidentially.

A key pillar of the Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, persons implicated and employees contributing to the investigation of reported misconduct.

This also includes offering opportunities for anonymous reporting and communication. Furthermore, PFS does not tolerate any discrimination against whistleblowers or anyone who contributes to investigations at PFS.

Persons implicated are presumed innocent until the violation is proven. Investigations will be conducted with the utmost confidentiality.

How do we process your report?

After the submission of tip, you will get a confirmation of receipt and then your report will be assessed. If further information is required, we will contact you. We therefore ask you to leave a contact option even if you submit a report anonymously (e.g. via the online reporting channel - see below).

Only if this initial evaluation shows grounds for suspicion of a violation an investigation will be started. Afterwards, the results of the investigation will be assessed and appropriate measures will be taken.

Do you have any concern or feedback regarding a Porsche product or service?

If you have any questions or inquiries regarding your PFS lease, financing, mobility services, or other affiliated products or services, or have feedback or complaints about services provided by PFS or our business partners (e.g. car dealerships, or other service providers), please login to MyPorsche or your Porsche Mobility account and navigate to "Contact us".

We ask for your understanding that the whistleblower system cannot accept, process, or forward any customer questions.

Making a report to the Whistleblower System

The Whistleblower System offers various channels to report tips, including but not limited to, potential employee misconduct.

Voice Intake by Phone

PFS 24/7 Hotline
You can contact PFS‘ Whistleblower System at the following toll-free phone number.

+844-621-0571*.

PAG/VW Intake By Phone
You can leave us a voice message at any time. After entering the phone number (specific to the country you are in), you will be prompted to enter the organization code. Then, you can submit your report as a voice recording. The Porsche Whistleblower System will only receive a written transcript. Dial back in to listen to the reply or further questions of the Porsche Whistleblower System.

Select a phone number from this list for your country or region and have the corresponding organizational code 122270 ready.

Voice Intake by Phone

* Depending on the country you are calling from it is possible that the international toll-free hotline is not available since some telephone network providers do not support the service. If so, please use the offered chargeable international toll number.

Online Reporting Channel

You have the option of using a web-based platform at pfs.ethicspoint.com to contact the PFS Whistleblower System.

Even if your preferred language is not offered in the reporting channel, you can use any language to submit your report. You can also contact the Porsche Whistleblower System in any language via e-mail or mail.

Online Reporting Channel
Ombudspersons

External lawyers (ombudsmen) advise on the Whistleblower System and ensure that reports from whistleblowers are forwarded to the whistleblower system - anonymously if desired.

If you want to get in contact with the Ombudsperson you can find their contact details here: www.porsche.de/ombudsmann-system

E-Mail

You can get in contact with the Whistleblower System via e-mail:

Porsche Financial Services
PFSCompliance@porsche.us

Postal Address

Postal addresses:

Porsche Financial Services
PFS Compliance
One Porsche Drive
Atlanta, GA 30354

Do you need a local contact?

Furthermore, our local Compliance department can also be addressed in all matters of the Whistleblower System via
PFSCompliance@porsche.us

Data Privacy Information

The data privacy information on the Whistleblower System can be found here:

Privacy Notice Compliance and Internal Investigations (PDF; 0.1 MB)Privacy Notice Whistleblower System (PDF; 0.1 MB)Privacy Notice Whistleblower System General Information (PDF; 0.1 MB)
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