Porsche - Help & Contact - E-Performance
Help & Contact
E-Performance
Help & Contact
 

Here you will find further media and service information about E-Performance at Porsche. If you have any more questions, please do not hesitate to contact us.

Contact us

We are more than happy to answer any questions regarding E-Performance.

Telephone
You can call us on:
4006 910 911

7am - 9pm (local time)
Your message
Send us a message at any time via e-mail:

connect@cn.porsche.com

Video tutorials

Porsche Help & Contact - Charging facilities
Charging facilities

There are many ways to charge your Porsche, whether at home or on the road. Here’s how.

Porsche Help & Contact - Change the supply cable
Change the supply cable

Would you like to change your supply cable? Here’s how it works.

Porsche Help & Contact - Install the Energy Manager
Install the Energy Manager

Here’s how to install your Energy Manager.

Porsche Help & Contact - Mobile Charger Connect Web Application
Mobile Charger Connect Web Application

You have questions about connecting with the Web Application? We will show you the first steps.

Porsche Help & Contact - Home Energy Manager Web Application
Home Energy Manager Web Application

You have questions about connecting with the Web Application? We will show you the first steps.

Manuals.

Porsche Mobile Charger (PDF; 11.1 MB)Porsche Mobile Charger Connect - Installation Manual (PDF; 7.5 MB)Porsche Mobile Charger Connect - Operating Manual (PDF; 11.9 MB)

Online assistance.

Porsche Mobile Charger Connect - Web Application Instructions (PDF; 10.9 MB)
Porsche - FAQs.
FAQs.
  • Do you have any questions about Porsche E-Performance? The most frequently asked questions and answers are available here, under FAQs.
Porsche - Software updates.
Software updates.
  • Check for current software updates using the serial number of your charging hardware.
Porsche - Service Campaigns.
Service Campaigns.
  • Discover if there are any current offers for your equipment using the serial number of your charging hardware.

Discover Porsche E-Performance.

Discover more about Porsche E-Performance, electromobility and the sports car of the future.

Porsche Help & Contact - Charging at home.
Charging at home.

Arrive home – and do what’s important to you. While your Porsche recharges its batteries.

Discover more

Porsche Help & Contact - FAQ
FAQ

Any questions? Discover more about Porsche E-Performance in our FAQs and video tutorials.

Discover more

Porsche Help & Contact - Discover Porsche E-Performance.
Discover Porsche E-Performance.

Discover more about Porsche E-Performance, electromobility and the sports car of the future.

Discover more