The Porsche Panamera Turbo S is parked at a charging station in the city. In the left part of the picture, you can see a man with his mobile phone in his hand, checking the charging time of his Porsche.
Help & Contact
E-Performance
Help & Contact
 

Here you will find further media and service information about E-Performance at Porsche. If you have any more questions, please do not hesitate to contact us.

Contact us

We are more than happy to answer any questions regarding E-Performance.

Telephone
You can call us on:
4006 910 911

7am - 9pm (local time)
Your message
Send us a message at any time via e-mail:

connect@cn.porsche.com

Video tutorials

Porsche Help & Contact - Charging facilities
Charging facilities

There are many ways to charge your Porsche, whether at home or on the road. Here’s how.

Porsche Help & Contact - Change the supply cable
Change the supply cable

Would you like to change your supply cable? Here’s how it works.

Porsche Help & Contact - Install the Energy Manager
Install the Energy Manager

Here’s how to install your Energy Manager.

Porsche Help & Contact - Mobile Charger Connect Web Application
Mobile Charger Connect Web Application

You have questions about connecting with the Web Application? We will show you the first steps.

Porsche Help & Contact - Home Energy Manager Web Application
Home Energy Manager Web Application

You have questions about connecting with the Web Application? We will show you the first steps.

Here you can see a catalogue of Mobile Chargers.

Manuals.

Porsche Mobile Charger - Installation Manual (PDF; 0.9 MB)Porsche Mobile Charger - Operating Manual (PDF; 4.5 MB)Porsche Mobile Charger Connect - Installation Manual (PDF; 1.5 MB)Porsche Mobile Charger Connect - Operating Manual (PDF; 11.9 MB)Porsche Home Energy Manager - Installation Manual (PDF; 12.8 MB)Porsche Home Energy Manager - Operating Manual (PDF; 12.1 MB)
A Porsche employee and a customer can be seen talking.
FAQs.
  • Do you have any questions about Porsche E-Performance? The most frequently asked questions and answers are available here, under FAQs.
A woman is sitting in front of her laptop at her desk with her mobile phone in her hand, the My Porsche page is open on the screens.
Software updates.
  • Check for current software updates using the serial number of your charging hardware.
Here, two people are seen behind a Porsche with a tablet in their hands.
Service Campaigns.
  • Discover if there are any current offers for your equipment using the serial number of your charging hardware.

Discover Porsche E-Performance.

Discover more about Porsche E-Performance, electromobility and the sports car of the future.

Porsche Help & Contact - Charging all-electric Porsche models.
Charging all-electric Porsche models.

Discover how to charge your all-electric Porsche easily and find the right charging equipment.

Discover more

Porsche Help & Contact - Charging Porsche plug-in hybrids.
Charging Porsche plug-in hybrids.

Find out how to charge your Porsche plug-in hybrid and which products you need.

Discover more

Taycan Turbo S fährt auf einer Straße, im Hintergrund sieht man eine Stadt mit Hochhäusern.
Discover Porsche E-Performance.

Discover more about Porsche E-Performance, electromobility and the sports car of the future.

Discover more