RegulatoryPorsche Cars Great Britain Limited Porsche Cars Great Britain Limited supports the retail marketing and sale of Porsche vehicles by Porsche Centres. Porsche Cars Great Britain Limited does not operate any Porsche Centres. Porsche Cars Great Britain Limited is a company registered in England and Wales under company registration number 00861097. Registered company address: Bath Road
RG31 7SE Telephone number: +44 3457 911 911
Email address: firstname.lastname@example.org Trading address: As above VAT number: 222241222 Porsche Cars Great Britain Limited is authorised and regulated by the Financial Conduct Authority. Financial Conduct Authority Firm Reference Number: 312778
Consumer Credit Reference Number: 027201 You may check this on the Financial Services Register by visiting the FCA’s website, https://register.fca.org.uk/s/. Porsche Cars Great Britain Limited acts as a credit broker. In introducing you to the Porsche Centres you will be offered finance products from Volkswagen Financial Services (UK) Limited trading as Porsche Financial Services. Any reference to ‘Porsche Financial Services’ on this website is referring to Volkswagen Financial Services (UK) Limited trading as Porsche Financial Services. Porsche Cars Great Britain Limited is part of the same group of companies as Volkswagen Financial Services (UK) Limited. Porsche Cars Great Britain Limited is registered with the Information Commissioner’s Office as a Data Controller under registration number: Z6572751 Porsche Financial Services Porsche Financial Services is a trading name of Volkswagen Financial Services (UK) Limited, which is the lender of the consumer credit products promoted on this website. Volkswagen Financial Services (UK) Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 311988. You may check this on the Financial Services Register by visiting the Financial Conduct Authority’s website, https://register.fca.org.uk/s/. How to make a complaint We aim to provide you with a high level of customer service at all times, but if you need to complain and you are not satisfied with our response you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). For further information about the FOS and eligibility to refer a complaint to them you can visit the FOS website www.financial-ombudsman.org.uk. For the purpose of alternative dispute resolution for disputes involving consumers, the European Commission has established a platform for online dispute resolution (ODR). The ODR Platform can be found here:
http://ec.europa.eu/consumers/odr/. Dr. Ing. h.c. F. Porsche AG is not willing and not obliged to participate in a dispute settlement procedure before a Consumer Arbitration Service. For all disputes arising from or in relation to this contractual agreement, English law applies under the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). The statutory provisions limiting the choice of law and in particular the application of statutory laws of the country, in which the Customer as a consumer has its habitual residence, remain unaffected.