Registered company address:
Telephone number: 01189 303666
Email address: email@example.com
Trading address: As above
VAT number: 222241222
Financial Conduct Authority Firm Reference Number: 312778
Consumer Credit Reference Number: 027201
You may check this on the Financial Services Register by visiting the FCA’s website, https://register.fca.org.uk/.
Volkswagen Financial Services (UK) Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 311988.
You may check this on the Financial Services Register by visiting the Financial Conduct Authority’s website, https://register.fca.org.uk/.
We aim to provide you with a high level of customer service at all times, but if you need to complain and you are not satisfied with our response you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). For further information about the FOS and eligibility to refer a complaint to them you can visit the FOS website www.financial-ombudsman.org.uk.
For the purpose of alternative dispute resolution for disputes involving consumers, the European Commission has established a platform for online dispute resolution (ODR). The ODR Platform can be found here: http://ec.europa.eu/consumers/odr/
Dr. Ing. h.c. F.
For all disputes arising from or in relation to this contractual agreement, English law applies under the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). The statutory provisions limiting the choice of law and in particular the application of statutory laws of the country, in which the Customer as a consumer has its habitual residence, remain unaffected.
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* Data determined in accordance with the measurement method required by law. Since 01 September 2017 certain new cars have been type approved in accordance with the Worldwide Harmonized Light Vehicles Test Procedure (WLTP), a more realistic test procedure to measure fuel consumption and CO₂ emissions. From 01 September 2018 the WLTP will replace the New European Driving Cycle (NEDC). Due to the more realistic test conditions, the fuel consumption and CO₂ emission values determined in accordance with the WLTP will, in many cases, be higher than those determined in accordance with the NEDC. This may lead to corresponding changes in vehicle taxation from 01 September 2018. You can find more information on the difference between WLTP and NEDC at www.porsche.com/wltp.
Currently, we are still obliged to provide the NEDC values, irrespective of the testing method used. The additional reporting of the WLTP values is voluntary until their obligatory use. As far as new cars, (which are type approved in accordance with the WLTP) are concerned, the NEDC values will therefore be derived from the WLTP values during the transition period. To the extent that NEDC values are given as ranges, these do not relate to a single, individual car and do not constitute part of the offer. They are intended solely as a means of comparing different types of vehicle. Extra features and accessories (attachments, tyre formats etc.) can change relevant vehicle parameters such as weight, rolling resistance and aerodynamics. Additionally, weather and traffic conditions, as well as individual handling, can affect the fuel consumption, electricity consumption, CO₂ emissions and performance values of a car.