Registered company address:
Telephone number: 01189 303666
Email address: firstname.lastname@example.org
Trading address: As above
VAT number: 222241222
Financial Conduct Authority Firm Reference Number: 312778
Consumer Credit Reference Number: 027201
You may check this on the Financial Services Register by visiting the FCA’s website, https://register.fca.org.uk/.
Porsche Financial Services
Volkswagen Financial Services (UK) Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 311988.
You may check this on the Financial Services Register by visiting the Financial Conduct Authority’s website, https://register.fca.org.uk/.
How to make a complaint
We aim to provide you with a high level of customer service at all times, but if you need to complain and you are not satisfied with our response you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). For further information about the FOS and eligibility to refer a complaint to them you can visit the FOS website www.financial-ombudsman.org.uk.
For the purpose of alternative dispute resolution for disputes involving consumers, the European Commission has established a platform for online dispute resolution (ODR). The ODR Platform can be found here: http://ec.europa.eu/consumers/odr/
Dr. Ing. h.c. F.
For all disputes arising from or in relation to this contractual agreement, English law applies under the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). The statutory provisions limiting the choice of law and in particular the application of statutory laws of the country, in which the Customer as a consumer has its habitual residence, remain unaffected.