Porsche want to ensure you can continue enjoying your car even when things do not go to plan. Porsche can offer you a number of reassurance products to give you peace of mind that we will look after you and your Porsche if the unexpected happens.
Porsche New Car Guarantee and Porsche Assistance service
Every new Porsche comes with a three year Porsche New Car Guarantee and a three year Porsche Assistance service. The Porsche New Car Guarantee is valid all around the world and provides coverage against all manufacturing defects with unlimited mileage. The Porsche Assistance service provides cover in the event of a breakdown anywhere in Europe.
Please contact your Porsche Centre for full details.
When your Porsche New Car Guarantee and Porsche Assistance service comes to an end we may contact you offering the option to extend your protection with a Porsche Approved Warranty and / or Porsche Assistance policy. You may purchase a Porsche Approved Warranty at any time during your Porsche New Car Guarantee, and if you do this in the first year you do not need to pay for a 111 point check. You may purchase a Porsche Assistance policy at any time during or after your Porsche New Car Guarantee with no further check required.
Porsche Assistance Policy
Please note: The advertised price of a Porsche Approved Pre-Owned Car may include the cost of an optional Porsche Approved Warranty insurance product and/or a separately optional Porsche Assistance insurance product. Please speak to your Porsche Centre for further details.
The Porsche Assistance policy provides cover in the event of a breakdown anywhere in Europe. The policy features are:
- Porsche-trained roadside patrols in the UK carrying Porsche space-saver wheels, able to fit Porsche batteries and other parts to facilitate roadside repairs
- Incident management by Porsche-trained advisers to manage your case
- Premium class compact saloon replacement vehicle for up to four days in the UK whilst your Porsche is repaired at a Porsche Centre (subject to availability)
- European onward travel and accommodation (if repairs cannot be made at roadside)
- Redelivery of your repaired vehicle to your home or temporary address.
- Replacement driver to drive your vehicle to your destination or the UK (if elsewhere in Europe) if you are ill or injured
- Recovery or repair even if you’ve been on a track-day (as long as your vehicle can be reached from a publicly accessible road)
- If you’ve been involved in an accident Porsche Assistance will provide you with onward mobility and recover your vehicle to a Porsche Centre Approved Body Repairer.
The Porsche Assistance policy is available with a one or two year term. The Porsche Assistance policy is available to purchase at our Porsche Centres or directly via calling Porsche Assistance on 0800777123 subject to your Porsche satisfying the eligibility criteria.
Terms and conditions apply. Please contact your Porsche Centre or Porsche Assistance for further details including policy exclusions and limitations of cover.
Porsche Approved Warranty
Please note: The advertised price of a Porsche Approved Pre-Owned Car may include the cost of an optional Porsche Approved Warranty insurance product and/or a separately optional Porsche Assistance insurance product. Please speak to your Porsche Centre for further details.
The Porsche Approved Warranty is an insurance product underwritten by Acasta European Insurance Company Limited which provides comprehensive cover comparable with the Porsche New Car Guarantee. The Porsche Approved Warranty can be purchased from any Porsche Centre for any Porsche that meets the eligibility criteria; to extend an existing Porsche Approved Warranty or the Porsche New Car Guarantee, or where a car does not have any existing cover.
Unless purchased during the first 12 months of the Porsche New Car Guarantee, a Porsche Approved Warranty can only be purchased subject to your vehicle satisfying a 111 point check at a Porsche Centre (charge applies). The Porsche Approved Warranty can be purchased with a term of either one or two years. To be eligible to purchase a policy your vehicle must have less than 125,000 miles and be under 14 years old for a 1 year insurance policy or 13 years old for a 2 year insurance policy.
Terms and conditions apply. Please contact your Porsche Centre for further details including policy exclusions and limitations of cover.
Porsche Parts Warranty
Every Porsche Genuine Part fitted to your Porsche by a Porsche Centre comes with a 2 year Porsche Parts Warranty. This warranty is not applicable if a repair or part has been paid for by a Porsche Centre or has been completed or replaced under a Porsche Approved Warranty or the New Car Guarantee.
