Warranty & Vehicle Information

Our Care for your Porsche

We care about your Porsche as mush as you do. So we're commited to helping you take care of it. From a comprehensive warranty to a roadside assistance service, and in many other ways. Besides, we ensure your driving pleasure and peace of mind. We're with you to make your Porsche ownership a pleasure, and a journey you'll enjoy from beginning to end.

The Porsche Warranty

Porsche New Car Warranty*

Porsche reliability is well-known. However, if the unexpected ever does happen, we will ensure you can still continue to enjoy your Porsche without worry. That’s what the Porsche New Car Warranty is for.

Porsche Warranty provides coverage against manufacturing defects, with unlimited mileage. When it comes to an end, you have the option to extend your protection and peace of mind with a Porsche Approved Warranty and Porsche Assistance. You can also purchase a Porsche Approved Warranty when you buy your car, at any time during your Porsche New Car Warranty or even after your Porsche New Car Warranty has expired. Your Porsche will need to pass its 111-Point Check and meet all Porsche Approved Warranty criteria.

*In Taiwan, Porsche offers two years of Porsche Manufacturer Warranty and two years of Porsche Importer Warranty, subject to Terms & Conditions.

Porsche Parts Warranty

Every Porsche Genuine Part fitted to your Porsche by a Porsche Centre comes with a 2-year Porsche Parts Warranty. The Parts Warranty is not applicable if a repair or part has been paid for by a Porsche Centre or has been completed or replaced under a Porsche Approved Warranty or the New Car Warranty.

Porsche Approved Warranty

Valid worldwide for cars up to their 15th year, the Porsche Approved Warranty provides peace of mind, offering a comparable level of cover to the Porsche new car guarantee.

Cayenne – Model Year 2011-2014

Cayenne – Model Year 2015-2018

Macan – Model Year 2014-2018

Porsche Assistance

Your Porsche is engineered for exceptional reliability. But if the worst should happen and you need help at the roadside, you can rely on Porsche for that too. Wherever you are, day or night, in the unlikely event of a breakdown you can contact a dedicated Porsche customer service team to take care of you and your Porsche. Whenever you're travelling in your Porsche, Porsche Assistance is always right by your side.

Good to know - the Porsche handbook app

Good to know is the free official Porsche handbook app. Simply install, choose your model, download the content package, and get all the information you need to know.

How do you adjust the side mirrors? What top-up oil should you use? What does the indicator light on the instrument panel mean? Good to know has the answers about important vehicle components, functions and settings, and even offers valuable advice for safer driving.

Using short explanatory videos and interactive graphics, with animated content arranged neatly into sections, you can quickly find the clear, comprehensive answers you need. There's also the keyword search, and even an integrated dealer search function so you can contact the Porsche Centre of your choice straightaway.

App Store

Google Play Store

Your Porsche and My Porsche

Stay in control, always

My Porsche is your digital gateway to all things related to your Porsche. Activate your connected Porsche and you can check its status from its fuel level to its tyre pressures. You can organise service appointments. You can keep fully informed about safety-relevant updates. When there are new functions, products or services or exclusive events you should know about, My Porsche will make sure you do. And it makes it easy to keep in remote contact with your Porsche Centre. With My Porsche, you can enjoy the optimum Porsche ownership experience, any time, anywhere.