Do you want to find out more about Porsche E-Performance and the everyday driveability of your Porsche Cayenne E-Hybrid, Panamera E-Hybrid or Taycan? We have collected all the most important questions and answers for you, so you can be sure our interpretation of electromobility adds value for you.

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Charging options
Where can I charge my Porsche Cayenne E-Hybrid, Panamera E-Hybrid or Taycan?

Your Porsche can be conveniently charged in various everyday situations. You can purchase Porsche charging equipment for use at home or use charging stations at your Porsche partner as well as semi-public and public charging points, with the Porsche Charging Service or Porsche Destination Charging, for example.

Home charging
Which charging equipment does Porsche offer for charging my vehicle at home and where can I purchase it?

Porsche offers various home charging equipment such as the Porsche Mobile Charger and the Porsche Mobile Charger connect as standard and optional equipment. You can purchase this via the established sales channels, for example, from your Porsche partner.

Are there any legal conditions that must be observed for the installation of home charging equipment?

The installation of home charging equipment may be classified as a structural change. Before installation, we therefore recommend coordination with all involved parties such as your energy provider, your municipal authority, the tenants community, the owners community and, if applicable, your landlord. Our service partner ChargeSmith will support you in the communication if required.

What is the difference between the Porsche Mobile Charger Connect and the Porsche Mobile Charger?

The Porsche Mobile Charger and the Porsche Mobile Charger Connect are both chargers for vehicles with high-voltage batteries, intended for the use of the infrastructure in your home. The Porsche Mobile Charger Connect is operated via a convenient touch display. Extensive accessories are also available for the Porsche Mobile Charger Connect.

Charging takes longer than expected. Is there a fault?

The charging duration depends on the charging current available at the charging point. The higher the charging current, the faster your Porsche is charged. In addition, the charging duration depends on the on-board charger of your Porsche and other conditions such as ambient temperature.

Public charging
What advantages are provided by the Porsche Charging Service when charging at public charging points?

With the Porsche Charging Service you can use any of the Porsche fast charging locations to charge the batteries of your Taycan for free for 2 years. Additionally our customers can enjoy free charging at our Destination Charging partners.

How can I charge at public charging points?

Depending on the location you can just connect the charging cable to your Porsche and the charging process will start automatically. In some cases you must active the charger with an Easy-Card. Further information can be found at the relevant charging point.

Can a passer-by pull out the plug while I am charging at a public charging point?

No. Once inserted in the vehicle charge port, the charging plug is automatically detected by the vehicle and locked in your Porsche as well as in the charging pedestal. The charging cable is secured against disconnecting and your Porsche against being driven away.

How can I ensure that my Porsche is not completely discharged?

Many options are available for charging your Porsche in everyday use, e.g. during driving breaks at petrol stations and rest areas, when shopping or when you park your Porsche. In the case of a low charge state, your Porsche can also suggest navigating to a charging point nearby.

Must I always fully charge my Porsche Cayenne E-Hybrid, Panamera E-Hybrid or Taycan?

No. You do not always have to fully charge the high-voltage battery of your Porsche. Partial charging of your Porsche does not cause capacity loss (memory effect) and does not reduce the service life of the high-voltage battery.

What does the range of my Porsche Cayenne E-Hybrid, Panamera E-Hybrid or Taycan depend on?

The range is influenced by various factors such as driving style, comfort functions, aerodynamic and road conditions. The most important factor is your driving style. An environmentally aware and predictive driving style promotes the recuperation of braking energy and therefore increases the range. You can also reduce the intensity of comfort functions such as air conditioning and heating and only mount add-on parts that influence aerodynamics (e.g. roof boxes) when needed.

What must I observe when driving abroad?

Country-specific regulations and approvals may restrict the use of the charging equipment abroad. Find out via the Driver's Manual and from your Porsche partner whether your equipment is suitable for the country or if you require additional equipment.

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