Duo receives official certification
Borneo Bulletin | 9th December 2019
QAF Eurokars, the official importers and dealer of Porsche vehicles in Brunei, introduced their newly certified Sales Consultant Yura Hizbul and certified Service Advisor, Jan Benedict Villareal at Porsche Centre Brunei recently.
Sales and Marketing Training Manager from Porsche Asia Pacific Pte Ltd Tim Walkowiak presented certificates.
Deputy General Manager of Porsche Brunei Lahiru de Silva witnessed the event.
Yura Hizbul, an Information Technology graduate joined the team at Porsche Centre Brunei in November 2017 as a Sales Consultant. He is passionate about the brand and hopes that with the knowledge and professional skills in Porsche, he will serve Porsche customers in Brunei.
Jan Benedict Villareal, a diploma holder in Mechanical Engineering has a strong interest in cars that led him to work in the automotive industry. He joined Porsche Centre Brunei in November 2019 as a Porsche Service Advisor and has enhanced customer satisfaction at the centre by providing a first-class customer service experience.
“At Porsche, people are at the centre of the company. It assumes the responsibility for its employees and invests in their future. Continuous professional development and qualification are hallmarks of the Porsche culture. With this latest achievement of our staff, we believe it will give an exceptional customer experience to Brunei customers,” said de Silva.
The Porsche Global Certification Programme (PGC) is designed to certify customer-facing staff according to global Porsche standards while taking local market needs and cultural characteristics into account. This ensures a consistent brand representation and exceptional customer experience in all sales and service touchpoints.