Porsche whistleblower system: A Porsche Taycan Turbo S driving around a bend toward us.
Whistleblower System for Porsche Financial Services

The Porsche Whistleblower System

Whistleblowing program: A gloved hand placing a Porsche crest into a protected box.

Complying with statutory regulations and internal rules, and the Code of Conduct, has top priority at Porsche Financial Services Canada (PFSC). The success of our company is based on Integrity and Compliance. To meet these standards, it is important to learn of potential employee misconduct and to put a stop to it. PFSC's Whistleblower System processes incoming tips independently and confidentially.

A key pillar of the Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, persons implicated and employees contributing to the investigation of reported misconduct.

This also includes offering opportunities for anonymous reporting and communication. Furthermore, PFSC does not tolerate any discrimination against whistleblowers or anyone who contributes to investigations at PFSC.

Persons implicated are presumed innocent until the violation is proven. Investigations will be conducted with the utmost confidentiality.

How do we process your report?

After the submission of tip, you will get a confirmation of receipt and then your report will be assessed. If further information is required, we will contact you. We therefore ask you to leave a contact option even if you submit a report anonymously (e.g. via the online reporting channel - see below).

Only if this initial evaluation shows grounds for suspicion of a violation an investigation will be started. Afterwards, the results of the investigation will be assessed and appropriate measures will be taken.

Do you have any concern or feedback regarding a Porsche product or service?

If you have any questions or concerns regarding your PFSC lease, financing, mobility services, or other affiliated products or services, or have feedback or complaints about services provided by PFSC or our business partners (e.g. car dealerships, vendors), please login to My Porsche or your Porsche Mobility account and navigate to "Contact us."

The whistleblower system cannot accept, process or forward customer cases. We thank you for your understanding.

Making a report to the Whistleblower System

The Whistleblower System offers various channels to report tips, including but not limited to, potential employee misconduct.

Voice Intake by Phone

PFSC 24/7 Hotline

You can contact the PFSC Whistleblower System at the following toll-free phone number.

+844-621-0571*.

PAG/VW Intake By Phone

You can leave us a voice message at any time. After entering the phone number (specific to the country you are in), you will be prompted to enter the organization code. Then, you can submit your report as a voice recording. The Porsche Whistleblower System will only receive a written transcript. Dial back in to listen to the reply or further questions of the Porsche Whistleblower System.

Select a phone number from this list for your country or region and have the corresponding organizational code 122270 ready.

Voice Intake by Phone

Online Reporting Channel

You have the option of using a web-based platform at pfs.ethicspoint.com to contact the PFSC Whistleblower System.

Online Reporting Channel
Ombudspersons

External lawyers (ombudsmen) advise on the Whistleblower System and ensure that reports from whistleblowers are forwarded to the whistleblower system - anonymously if desired.

If you want to get in contact with the Ombudsperson you can find their contact details here: www.porsche.de/ombudsmann-system

E-Mail

You can get in contact with the Whistleblower System via e-mail:

PFSCompliance@porsche.us

whistleblower-office@porsche.de

Postal Address

Postal addresses:

Porsche Cars Canada, Ltd.
165 Yorkland Boulevard, Unit 150
Toronto, ON M2J4R2
Canada

Dr. Ing. h.c. F. Porsche AG
GR - Legal and Compliance
Whistleblower Office
Porscheplatz 1
70435 Stuttgart, Germany

Do you need a local contact?

Furthermore, our local Compliance department can also be addressed in all matters of the Whistleblower System via PFSCompliance@porsche.us

Data Privacy Information

The data privacy information on the Whistleblower System can be found here:

Privacy Notice Compliance and Internal Investigations (PDF; 0.1 MB)Privacy Notice Whistleblower System (PDF; 0.1 MB)Privacy Notice Whistleblower System General Information (PDF; 0.1 MB)
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