Stuttgart. Porsche customers are very satisfied with their workshop’s service performance: Dr. Ing h.c. F. Porsche AG, Stuttgart, emerged as the best German automotive manufacturer from a current survey by the famous US market research institute J.D. Power and Associates. Approximately 84,000 US car owners who acquired their new vehicles between one and three years ago were polled for the Customer Service Index 2012 (CSI).
In addition to repair services, the Porsche drivers included in the poll gave a particularly positive assessment of personal care. The clear verdict: Porsche service advisors are characterised by a high degree of technical expertise, flexibility in agreeing appointments and by their friendly demeanour and helpfulness.
Porsche sets great store by very high service standards that are the same the world over. The sports car manufacturer isn’t just constantly raising the quality and thoroughness of its repair and maintenance standards through continuous improvement processes but also optimises the call on its customers’ time to their advantage – from the making of the appointment to receipt of the vehicle to its return.
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* The latest Porsche models are designed to operate on fuels with an ethanol content of up to 10%. Data determined for standard specification and in the NEDC (New European Driving Cycle) in accordance with the Euro 5 (715/2007/EC and 692/2008/EC) measurement method. The figures do not refer to an individual vehicle nor do they constitute part of the offer. They are intended solely as a means of comparing different types of vehicle. You can obtain further information about individual vehicles from your Porsche Centre.
Consumption figures were obtained on the basis of standard equipment. Special equipment may affect consumption and performance.