Stuttgart. In its latest survey, J.D Power and Associates, the American market research institute, has issued a solid-gold certificate again to
Dr. Ing. h.c. F. Porsche AG: In its “Initial Quality Study” on customer satisfaction, the Porsche 911 – the icon of the Stuttgart-based sports car manufacturer – won first place. With it, the 911 model has received the J.D. Power Award as the vehicle with the highest level of customer satisfaction in the luxury sports car segment. At the same time, the sports car is the best vehicle of the entire survey owing to the extremely low number of complaints.
The Panamera sports saloon came in third in the luxury car segment, and the sporty Cayenne SUV was in 6th place. In the brand ranking, Porsche came in second out of a total of 34 international automakers covered in the survey. From the findings of their studies, the American researchers also made inferences for evaluating production sites: the main Porsche plant in Stuttgart-Zuffenhausen won second place in Europe, the Leipzig plant came in sixth.
The “Initial Quality Study” involves interviews with 75,000 American car buyers. They were to deem how satisfied they were with the quality of their new cars in the first three months after delivery. A total of 230 vehicle models (model year 2012) were analysed. The questions were broken down in 228 criteria from different categories – among them issues such as “driving experience” or “engine and gearbox.”
Further information and pictures for journalists and media representatives can be found on the Porsche press database at http://presse.porsche.de/.
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|Hans-Gerd Bode||Director Communications|
|Achim Schneider||General Manager Corporate Press|
|Julia Pirlich||Production Leipzig|
|Lukas Kunze||Sales and Human Resources|
|Helga Ohlhäuser||Lifestyle Communication and Public Media|
|Eberhard Scholl||Local Press Stuttgart|
|Frank Scholtys||Head of Financial Press and Investor Relations|
|Roman Tancar||Financial Press and Investor Relations|
|Christian Weiss||Porsche Design|
|Thomas Becki||Head of Product and Technical Communications|
|Hermann-Josef Stappen||Technical Communications|
|Elena Marciniak||Model Range: 911, Boxster/Cayman|
|Holger Eckhardt||Motorsport WEC/LMP1|
|Thomas Hagg||Model Range: Panamera, Cayenne, Macan|
|Oliver Hilger||Motorsport Communication GT|
|Nicole Lay||Test Vehicles|
|Andreas Schönhuber||Test Vehicles|
|Achim Stejskal||Head of Porsche Museum|
|Dieter Landenberger||Historical Archive|
|Astrid Böttinger||Porsche Museum|